Terms of Service

1. Acceptance of Terms

By accessing and using EG AI's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

EG AI provides AI-powered calling and SMS booking services specifically designed for Solar and HVAC companies. Our services include:

• Automated AI calling systems with industry-specific scripts
• SMS booking and follow-up automation
• Google Calendar integration for appointment scheduling
• Lead management and conversion optimization
• Real-time analytics and reporting

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Comply with all applicable laws and regulations
• Respect the privacy and rights of individuals contacted through our services
• Use our services only for legitimate business purposes
• Maintain the confidentiality of your account credentials

4. Compliance and Legal Requirements

You acknowledge and agree that:

• You are responsible for compliance with TCPA, CAN-SPAM, and other applicable regulations
• You must obtain proper consent before contacting individuals
• You will maintain appropriate opt-out mechanisms
• You will respect Do Not Call registry requirements

5. Service Availability

While we strive to provide continuous service, we do not guarantee that our services will be available 100% of the time. We may experience downtime for maintenance, updates, or unforeseen circumstances.

6. Payment Terms

Payment terms will be specified in your service agreement. Generally:

• Fees are due according to the billing schedule agreed upon
• Late payments may result in service suspension
• Refunds are subject to our refund policy
• You are responsible for all taxes related to your use of our services

7. Intellectual Property

All content, features, and functionality of our services are owned by EG AI and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

EG AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

9. Termination

Either party may terminate this agreement:

• With written notice as specified in your service agreement
• Immediately for breach of these terms
• For non-payment of fees

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms of Service, please contact us:

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our service. Continued use of our services after such modifications constitutes acceptance of the updated terms.