Privacy Policy

1. Information We Collect

At EG AI, we collect information you provide directly to us, such as when you:

• Schedule a demo or consultation
• Contact us via phone, email, or our website
• Use our AI calling and SMS booking services
• Subscribe to our communications

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI calling and SMS booking services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• With service providers who assist us in operating our business
• To comply with legal obligations or protect our rights
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. AI Calling and SMS Services

Our AI calling and SMS booking services may collect and process:

• Call recordings for quality assurance and training purposes
• SMS message content for appointment booking and follow-up
• Contact information and appointment preferences
• Calendar integration data for scheduling purposes

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your data
• File a complaint with relevant authorities

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.